General Information
When and where will Gemswell open?
Gemswell Surf Madrid will open in the spring of 2027 next to the Metropolitano, 15 minutes from central Madrid. Exact location: Google Maps.
What does the experience offer?
It will be the largest wave lagoon in Europe. Powered by Wavegarden technology as a technological guarantee within a Gemswell park setting, the facility features over 50 types of waves tailored to all surfing levels. Each session lasts 1 hour and takes place outdoors in a safe, controlled environment, guaranteeing between 15 and 20 waves per session. Whether it's your first time or you've been surfing for years, there's a wave for you at Gemswell.
What are the access requirements and park amenities?
Minimum age: 6 years old
Facilities: Three restaurants, two beach bars (chiringuitos), skate-surf area, changing rooms, infinity pools, shops, parking.
Accessibility: Facilities adapted for people with reduced mobility.
Equipment: You can bring your own gear or rent a surfboard and wetsuit on site. Remember that Early Bird vouchers include a standard surfboard and wetsuit.
Regulations: Taking photos is allowed as long as it does not disturb other users. Pets are not allowed (except for assistance animals).
Is an artificial wave real surfing?
Yes. Gemswell uses Wavegarden technology to generate long, high-quality waves. Up to 50 types of waves are generated, from whitewaters for beginners to barrel waves for experts.
Don't know how to surf or unsure of your level?
Don't worry, there are waves for everyone. Gemswell Surf Madrid is designed both for those standing up on a board for the first time and for experienced surfers.
How long does each surf session last?
Each surf session lasts about 1 hour.
Do I need to bring my own equipment?
You can use our equipment, which is included in the price, or bring your own if you prefer.
Is it worth the price?
Yes. Compared to a trip to the coast, you save on travel and are guaranteed perfect waves in every session, regardless of weather, wind, or tides, along with a full-day plan to enjoy.
Early Bird Vouchers and Tickets
What can I buy during the Early Bird sale?
You can buy a single session in the Bay (Bahía) or Reef pass bundles of 5, 10, or 20 sessions. Bay is designed for absolute beginners or those just starting out. Reef is the main wave break area, designed for those who already feel confident on waves.
Do I choose the date and time when purchasing?
No. During the presale you purchase your session or bundle, but you do not select a date or time yet. We will notify you when bookings open and send you instructions on how to select your session. The purchase does not reserve a specific date or time.
Where will I book later?
When bookings open, you will receive an email with the link and steps to redeem your voucher.
What gear is included?
During Early Bird, a standard surfboard and wetsuit will be provided free of charge for both Bay and Reef sessions.
How long is my Early Bird voucher valid for?
Early Bird vouchers are valid until June 30, 2027.
How do Early Bird vouchers work?
Choose and purchase your session or pass bundle today (no need to pick a date or time now). Book later: We will notify you by email when our booking system opens so you can pick your preferred date and time using your voucher code. All session passes and vouchers are valid until June 30, 2027. In the event that the park opening date is delayed, this validity period will be extended proportionally.
Where can I get Early Bird vouchers?
In the Fever app, available on Google Play and the App Store, or on the Fever website.
Are Early Bird presale purchases eligible for refunds or returns?
No, purchases made during the Early Bird presale are non-refundable and non-returnable.
What happens after the Early Bird presale?
The special Early Bird price will only be available while supplies last, as vouchers are limited.
